NOTE: This list is meant to help you start your search for a provider, but you can visit any licensed provider. When seeking treatment, please ensure that you provide your name in the same format as provided for your insurance policy.
NOTE: If you're a member of an Atlas Group plan, please refer to your ID card to find your provider information. You can find your ID card under the "Policy" dropdown on Client Zone.
Seeking Treatment Within the U.S
When seeking treatment within the U.S., you may reduce your out-of-pocket costs by visiting a doctor within your preferred provider organization (PPO). A PPO is a network of hundreds of thousands of established, highly qualified medical practitioners and well-recognized hospitals in the U.S.
*If you purchased your policy after July 2019...
*See below for special instructions for EU residents
If you purchased your policy before July 2019 OR you are an EU resident who purchased your policy before May 2020...
Seeking Treatment Outside the U.S.
There is no preferred provider organization (PPO) outside the U.S. You may visit any provider you choose. For assistance in finding a provider, you may use the internal provider search engine linked below or contact the World Service Center for additional assistance. Click here to get started on your search to find doctors and hospitals outside the U.S.
Tokio Marine HCC - MIS Group international insurance products are underwritten by Lloyd's. Tokio Marine HCC - Medical Insurance Services Group (MIS Group) is a service company and a member of the Tokio Marine HCC group of companies. Tokio Marine HCC - MIS Group has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency Ltd.