Producer Information

Tokio Marine HCC - Medical Insurance Services Group (MIS Group), formerly HCCMIS, is a leading innovator in the international medical insurance industry and the U.S. short-term health insurance industry.

Tokio Marine HCC - MIS Group has designed a complete portfolio of quality international medical insurance products to protect individuals, groups, missionaries, students, corporations, and organizations during their international activities in over 130 countries around the world.

We are also one of a handful of companies to offer a temporary medical insurance product to U.S. residents in most states.

Tokio Marine HCC - MIS Group offers Producers:

Customized Links

  • Tokio Marine HCC - MIS Group will customize a link for you to our online quoting & application system, available in English and Spanish

Framed Web Pages

  • Assistance is provided in creating frames for the MIS Group online quoting system for your website

Fee-Free Contracts

  • Unlike some insurance carriers, there are NO Sign-up fees or minimum production requirements with Tokio Marine HCC - MIS Group

Quality Service & Financial Security

  • We provide quality administrative services in the industry and the financial security of Lloyd's, London

Multilingual Staff

  • Tokio Marine HCC - MIS Group offers a multilingual staff to support both international clients and producers

Customized Flyers

  • Customized flyers are available to promote new and future working relationships between you and potential sub-producers

Personalized Brochure Downloads

  • Brochures can be encoded online with your personal information in PDF format, offered in English & Spanish

Traditional Brochures

  • Traditional Brochures & Presentation Folders are available by request through the internet, or by phone, fax, or email


  • Experienced Account Executives are ready to assist you in product training, recruiting sub-producers, closing business, and marketing initiatives

Getting Contracted with Tokio Marine HCC - MIS Group

To become a producer with Tokio Marine HCC - MIS Group you will need to:

  1. Submit a contract to MIS Group (instructions below), and
  2. Complete appointment paperwork with Tokio Marine HCC, our parent company.

Once your contract is submitted, you will be notified by our licensing team with instructions on how to complete the appointment process.

Please note, your contract with MIS Group will not be completed until your appointment with Tokio Marine HCC has been processed.

Producer Agreements

In order to submit a contract, please complete the following instructions:

  • Complete this form if you are a U.S.-based agent and wish to sell both domestic short term medical insurance and/or international travel medical insurance.
  • Complete this form if you are a U.S.-based agent and wish to sell only international travel medical insurance.
  • Complete this form if you are a non-U.S. based agent.

After you submit your contract, you will receive an email from with an account representative copied on the email. The email will contain instructions on how to complete appointment with Tokio Marine HCC.

Once your appointment has been completed, our licensing team will issue you a producer ID number. You'll receive personalized product quoting links which can be seamlessly implemented onto your existing website or sent to your clients via email. You will be automatically recognized in our system as the writing agent for any business transacted through your link.

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World Service Center

At times, there is simply no substitute for human intervention. Tokio Marine HCC - MIS Group's World Service Center representatives are available to answer your clients' questions and may be reached at no cost through our worldwide toll-free numbers.

Your clients will also have immediate support available in addition to online account access and management through our ClientZone.

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Travel Assistance Services

Tokio Marine HCC - MIS Group offers a variety of valuable travel and medical assistance services, available around the clock. Contact us to access any of these services:

  • Travel Document Replacement
  • Lost Baggage Assistance
  • Emergency Travel Arrangements
  • Translation Assistance

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Domestic Provider Network

First Health Network logo

First Health Network is a medical provider network covering all 50 states with easy access for over 98% of the U.S. The most convenient method to find a doctor or medical facility in United States is to use the provider search website. The provider search website is kept up-to-date and offers detailed information for each provider in the network. Access to the provider search website is available 24/7, 365 days a year.

Worldwide Provider Network

Equian International Provider Network logo

Equian International provides the same exceptional level of service to you while you travel or work abroad. Your emergency or routine health care needs will be met by our extensive panel of hospitals, clinics, laboratories and doctors. Use our online directory to locate a provider close to you in any of the over 130 countries and territories worldwide.

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Product Excellence

Tokio Marine HCC - MIS Group's innovative products are known and used daily by many thousands of individuals, families, corporations and service groups around the world. These products are all designed with the unique needs of the international market in mind.

  • Non-U.S. citizens traveling or residing outside of their home country, or desiring to supplement their home country health insurance plans
  • U.S. citizens traveling or residing outside of the United States
  • Mission-sending organizations with missionaries serving outside their home country
  • Colleges and universities with students or teachers and their families traveling to study outside their home country


Traditional Midwestern values coupled with state-of-the-art information and telecommunications technology form the foundation of Tokio Marine HCC - MIS Group's customer service capabilities. Our team of customer service specialists is available to provide its customers with the service they need.

It may be as simple as replacing a health insurance identification card or as complex as coordinating an emergency medical evacuation. In any case, Tokio Marine HCC - MIS Group is here to help. While we pride ourselves on delivering our products electronically, we also realize that computers can never replace a knowledgeable and compassionate voice in a time of need. Well-trained and experienced people are available to both you and your customers.


Tokio Marine HCC operates with the mission “To Be a Good Company.” We will be there for our customers, playing our part in society in times of need. We will balance our strength as an organization with compassion as individuals, looking beyond profit to deliver fully on our commitments.

Through our collective efforts, we will strive to be a Good Company, living up to the trust placed in us. While growing revenues and increasing profits are important, we recognize the need to give back to the local and global communities where we do business.

Our companies and its employees are involved in a number of diverse projects that help children, the disadvantaged, and promote health care education and diversity. Tokio Marine HCC – MIS Group invites you to experience the difference that an enlightened corporate culture can make.

Financial Strength

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain, and Ireland, transacting business in approximately 180 countries, and underwriting more than 100 classes of specialty insurance. Tokio Marine HCC products and capabilities set the standard for the industry, and many of the Company’s almost 2,500 employees are industry-leading experts.

Tokio Marine HCC is rated "AA- (Very Strong)" by Standard & Poor's and "AA- (Very Strong)" by Fitch Ratings. In addition, Tokio Marine HCC’s domestic insurance companies are rated "A+ (Superior)" by A.M. Best Company.

Frequently Asked Questions

What types of clients use Tokio Marine HCC - MIS Group products?
Tokio Marine HCC - MIS Group has designed a broad range of products to service the needs of almost any client with international exposure. Here is a description of our major lines and the markets they serve:
  • Atlas Travel® Series: Medical insurance designed for short-term international travelers. Plans are available for individuals, individuals with multi-trip needs and group of 5 or more
  • StudentSecure®:Individual and family medical insurance designed for international collegiate students and scholars
  • Short Term Medical: Temporary health plans designed for temporary coverage needs inside the U.S.

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How do I become contracted with Tokio Marine HCC - MIS Group?
Simply contact the Tokio Marine HCC - MIS Group Sales Department at 800-605-2282 and request a Producer Contract or complete the contract above.
Are there any contract fees or production requirements?
There are no sign-up fees or minimum production requirements. Our portfolio of products is available for producers who actively seek new opportunities and also for those agents who are looking for an option when the need arises.
Do I have to carry a health insurance license in every state?

Our international plans only require that a domestic agent who is located inside the United States carry one resident agent license in order to do business. However, the Florida Department of Insurance does require these agents to also hold a non-resident license to solicit business to Florida residents. Agents located outside the US are not required to carry an insurance license, unless doing business in the state of Florida.

Agents selling the domestic Short Term Medical plan are required by Department of Insurance regulations to be licensed in the state where their policyholder primarily resides. Tokio Marine HCC - MIS Group provides a 60-day grace period from the policy’s effective date for the agent to provide the proper license.

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Can I sell Tokio Marine HCC - MIS Group’s portfolio of products on my personal website?
Yes, customized links are available to all of our contracted agents in both English and Spanish. These links are electronically coded to your producer ID so that they will automatically recognize your account as the writing agent in real time. Electronic confirmations are also generated to your email at the point of sale.
How can I access my personalized product links?
To access personalized product links, log onto Producer Zone using your producer number and password. Then, hover over "Market Me" and click "Individual Product Links". These links may be copied and pasted into an email or seamlessly integrated into your website.
How can I view my production?
To view production, log onto Producer Zone - - using your producer number and password. Then, hover over "My Business" and click on "Production Zone".
When and how are commissions paid?
Commissions are paid on the 15th of every month for the previous month’s effective policies. Both paper checks and Electronic Fund Transfers (EFT) are available.

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Tokio Marine HCC - Medical Insurance Services Group (MIS Group) is a service company and a member of the Tokio Marine HCC group of companies. We are regulated by the State of Indiana in our capacity as Third Party Administrator. Tokio Marine HCC - MIS Group has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by Tokio Marine HCC – International Group.